How to place an order?
To place an order, select the desired products and add them to the cart. Then go to the cart. If you have a coupon, enter it in the "Got promo code?" Field. Select the suitable shipping and the desired payment method, fill in the appropriate fields with your data to send and click the "Checkout" button and proceed to payment. By clicking this button you automatically confirm your order. We do not call to confirm the order.
When will my order be dispatched?
We dispatch all orders within 1-2 business days.
Are your products certified?
Of course. All our products, as well as all ingredients, have all the necessary certificates, quality and safety passports, which can be seen on our website, in the section "Certificates".
Are your products tested on animals?
How is your product sampled?
Dermatological tests in a group of volunteers, under supervised an independent beauty specialist.• A random volunteer selected from open test group in which anyone can take part (Opening takes place on Instagram.).
How do I select product when I don't know my type of skin?
Cleanse your face, slightly dry the face skin, check presented acne and etc. With your fingers squeeze the skin on your T-zone (forehead, nose, chin) plus cheeks and carefully observe how your skin will look like: Your skin has distinguished oil and glowing, therefore skin is oily. Your skin dries in certain areas, while oily in others it is combination skin. Skin that flushes easily, frequent rashes and bumps - sensitive skin.
How else can I consume balms?
Use on body, elbows, knees and heels.
Where to keep and When is the expiry date of a product?
Water based products have 6 months from the produced date, keep in a dark cool place or the fridge.
Balms products have 9-18 months from the produced date, keep in a dark cool place or the fridge.